Hey, We're Tradies Plumbing!

We're a family-owned crew who's been fixing pipes and making friends across the tri-state area since 2004. Nice to meet you!

Licensed & Insured
24/7 Emergency Service
5-Star Rated

How It All Started

Back in 2004, Jim Thompson had a dream and a beat-up pickup truck. After years of working for other companies, he knew there had to be a better way to do plumbing – one where customers came first and honest work meant everything.

Fast forward to today, and that one-man operation has grown into a team of 15+ skilled plumbers. But here's the thing – we've never forgotten where we started. Jim's son Mike now runs day-to-day operations, and that same pickup truck? It's still in the garage (though we've upgraded to a proper fleet!).

We're not a faceless corporation. We're your neighbors. We coach little league, we go to the same grocery stores, and we take real pride in taking care of our community.

Plumber working on pipes
20+
Years in Business

Meet the Crew

The friendly faces behind your plumbing solutions

Jim Thompson - Founder

Jim Thompson

Founder & Master Plumber

Started it all with a wrench and a dream. Still loves getting his hands dirty on tough jobs.

Mike Thompson - Operations Manager

Mike Thompson

Operations Manager

Jim's son who grew up in the business. Makes sure every job runs smoothly.

Sarah Chen - Office Manager

Sarah Chen

Office Manager

The friendly voice you hear when you call. She keeps everything organized!

Marcus Johnson - Lead Technician

Marcus Johnson

Lead Technician

15 years experience and can diagnose any problem. Our customers love him!

Plus 12 more amazing technicians who show up every day ready to help our community!

What Makes Us Different

Spoiler: It's not just our good looks

🤝

We Actually Answer the Phone

Wild concept, right? When you call us, a real human picks up. No phone trees, no "your call is important to us" on loop. Just Sarah or one of our team ready to help.

💰

No Surprise Bills

We quote it, you approve it, we do it. That's the deal. If something changes, we talk to you first. Your wallet won't get any unexpected surprises from us.

🏠

We Treat Your Home Like Ours

Shoe covers? Always. Clean up after ourselves? You bet. We know you don't want muddy boot prints on your carpet, and honestly, neither do we.

Numbers We're Proud Of

We let our track record speak for itself. Here's what 20+ years of hard work looks like:

10,000+
Happy Customers
4.9
Google Rating
60 min
Avg Response Time
98%
First-Visit Fix Rate
Team of plumbers

What We Believe In

The stuff that actually matters to us

Handshake representing integrity

Honesty First

If you don't need a new water heater, we'll tell you. We'd rather earn your trust than make a quick buck. That's how you build relationships that last.

Quality plumbing work

Do It Right

We don't cut corners. Every pipe, every fitting, every seal – done properly. It might take a bit longer, but you won't be calling us back in six months.

Happy customer interaction

People Matter

You're not a ticket number. You're a neighbor with a problem, and we genuinely want to help. That's why so many customers become friends.

Fully Licensed & Certified

All the official stuff you'd expect (and then some)

IN
Indiana Licensed
KY
Kentucky Licensed
A+
BBB Rating
PHCC
PHCC Member
Community involvement

Part of the Community

We don't just work here – we live here. Our kids go to local schools, we shop at local stores, and we volunteer at local events.

Every year, we sponsor youth sports teams, donate to the local food bank, and offer free plumbing services to families in need through our "Pipes for People" program.

Because when you're part of a community, you take care of it. That's just what neighbors do.

Youth Sports Sponsor Food Bank Donor Pipes for People

Ready to Meet Us in Person?

Give us a call or shoot us a message. We'd love to help with whatever plumbing challenge you're facing!